Living In Freedom Experience (LIFE) is committed to protecting your privacy. We value your trust and take the security of your information seriously. Anyone using our websites for any communication or information gathering or purchasing is considered a client (Client). We offer Clients superior customer service and industry-leading technology. Our services include sourcing, contracting, ticket booking, call services, inventory management, marketing, reporting, registration, on-site event services, billing/collections, exhibit production, Client notifications, etc.
i. your use of the websites https://livinginfreedomexperience.com/ and any derivative/suffix of the site, including e-commerce pages connected but separate from the site
ii. events you may register for, exhibit at, sponsor, and/or attend
Our use of information on behalf of Clients who have contracted our services includes, but is not limited to: databases, reporting systems, reservation websites and systems, request forms, and more pursuant to which our Clients offer access to a website for their employees, customers, and other authorized individuals (each a “Platform” and, collectively, the “Platforms”), is governed by our contract with that Client and all LIFE Policies and Procedures. We are not responsible for the privacy policies or privacy practices of Clients or other third parties or their websites.
LIFE collects and uses information that, alone or in combination with other information, could be used to identify you (“Personal Data”) to deliver our products and services as described below (please also see the “How We Use Information” section below).
Personal Data That You Voluntarily Provide to Us. LIFE primarily collects Personal Data provided to us by individuals when they interact with our products, services, and customer service. For example, you may voluntarily provide us with Personal Data when you are seeking exhibit purchase, sponsorship purchase, and/or ticket purchase for an event, call or email us directly, request a demonstration of our products or services, etc.
The types of Personal Data that we collect vary based on the services offered on the Websites and Platforms. This data may include your name, address, telephone number, company name, job title, e-mail address, billing details, ticketing preferences and other information that you voluntarily submit to us most commonly in order to confirm a LIFE product or service purchase.
When you make a purchase for someone else or add a person to your reservation through our service, we will request personal information and preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and preferences.
Information Received from Other Sources. We also collect and use information that is provided, posted or uploaded by our clients. We do not control the content that clients provide to us or post to our platforms or websites.
We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources. Examples of information we may obtain are primarily related to the information you provide to registration companies or membership associations to attend the events we manage.
Service Data. In providing our services to Clients through the Platforms, we process on behalf of Clients information, including Personal Data, that Clients upload to, integrate with or otherwise submit to our services. Our Clients decide what data to submit (this typically includes information about their customers, prospects, members, employees, attendees, exhibitors, consultants or independent contractors, suppliers and other individuals or third parties). We only collect such information under the direction of Clients and have no direct relationship with the individuals whose Personal Data we process.
Service Data. Our use of information collected through the Platforms on behalf of our Clients is limited to the purpose of providing the service for which the Client has engaged LIFE and is governed by our contract with that Client and the Client’s own privacy policies.
Correspondence. If you correspond with LIFE via e-mail, the postal service, our web forms, or other forms of communication, we may retain the correspondence and the information it contains. We may use the information for business purposes, including responding to your inquiry, notifying you of event-related opportunities, and other marketing purposes (please read the Marketing section below for more information on our marketing practices and how to opt-out or unsubscribe).
URL and IP Address. LIFE’s servers log users’ IP addresses, we may use information about your IP address to help diagnose problems with our server, administer our Websites, analyze trends, track visitor movements, and gather information that assists us in identifying visitor preferences. We also may use your IP address to enhance our security and investigate an actual or potential security incident. For EU Data Subjects, this use of your information is necessary for our legitimate interests in understanding how the Websites and our Services are being used by you, to improve your experience on them and ensuring network and information security. For more information about what we mean by legitimate interests, and when we may process Personal Data for our legitimate interests, please see the “EU Data Subjects” section below.
To provide our products and services and respond to requests. We use the Personal Data we collect from you (unless otherwise restricted by law) to:
Provide you support or other services you have requested from us. For EU Data Subjects, such use is necessary for the performance of the services requested.
Respond directly to your information requests (including products, services, or other specific requests) or other inquiries. For EU Data Subjects, such use is necessary to respond to or implement your request.
Facilitate your engagement with LIFE. For EU Data Subjects, such use is necessary for the performance of the services requested.
Marketing. We also use your contact information to contact you by email or by phone regarding information that we think may be of interest to you. If you do not wish to receive marketing materials, brochures, or emails from LIFE, you may inform us of your preference by sending a letter or calling LIFE at the contact information below. You may also submit a contact form electronically through the Websites and unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our marketing e-mails.
We may send you e-mail notifications from time to time to update you about your purchases, remind you of approaching deadlines, and other services and offers related to your requests and/or event(s) you are attending.
Where required by the applicable law (for example, if you are an EU Data Subject), we will send you information or notifications only with your consent, which was given at the time you provided us with the Personal Data. In such case, if you do not provide us with your consent to the processing of your Personal Data for this purpose, we will not send you this information (please refer to the “EU Data Subjects” section below for information on your rights). For California residents, please consult the “Your Privacy Rights” section below for additional considerations.
LIFE discloses Personal Data that we collect (described above) in accordance with the terms set forth in this section.
We share your Personal Data with third parties who provide certain services to us to assist us in meeting business operation needs and providing LIFE services. These parties are authorized to process your Personal Data, on our behalf and pursuant to our instructions, only as necessary to provide these services to us. We may share your Personal Data with the following entities:
Suppliers such as hotel, airline, car rental, and activity providers, who fulfill your purchase reservations related to LIFE products or services. All services provided by a third party are described as such. Therefore, we encourage you to review the privacy policies of any supplier whose products you purchase through this website or our services. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your reservation and/or purchase, or respond to a review you may submit.
Third-party vendors who provide services or functions on our behalf, include event registration systems, credit card processing, business analytics, customer service, marketing, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or services. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
Social media providers. When you access certain LIFE social media features through our websites, you are sharing information with the social media provider and the information you share will be governed by their privacy policies (including that we may access such information via the social media provider).
Providers of research and analytics services, including Google Analytics.
We may also disclose Personal Data to third parties in the following circumstances: (1) if you request or authorize (when required by law, we will inform you in advance of the third parties to which we may provide your data and the purpose for doing so, and we will obtain your prior consent for such use); (2) the information is provided (a) to comply with the law (for example, to comply with a search warrant, subpoena or other legal process), (b) to enforce an agreement we have with you, (c) to protect our rights, property or safety, or the rights, property or safety of our employees, clients or others, including a pre-event security assessment of the event and understanding of the participants and attendees who have purchased tickets to attend the event in-person, (which may include local law enforcement) (d) to investigate fraud, or (e) to respond to a government request or to lawful requests by public authorities, including to meet national security or law enforcement requirements; (3) to address emergencies or acts of God; (4) to address disputes, claims, or to persons holding a legal or beneficial interest; (5) if we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, in which case your Personal Data and other information may be transferred to a successor or affiliate as part of that transaction along with other assets.
By providing your personal information to us through this website or service, you accept that we may retain your information. We may continue to process service-related information in order to fulfill our legitimate business objectives, to comply with our legal and regulatory obligations, and for historical record and analytical purposes. We employ robust technical measures to prevent unauthorized access of your information.
LIFE acknowledges that you have the right to access your Personal Data. Our Websites and Platforms allow you to request, access, correct, amend, or delete inaccurate data. In case you request us to remove data, we will respond within a reasonable timeframe.
Upon request, LIFE will provide you with information about whether we hold any of your Personal Data. You can update or correct your Personal Data or remove it from our system by making a request to us at the contact information provided below. Requests typically receive a response within thirty (30) days. If access cannot be provided within that time frame, we will provide the requesting party with an estimated date by which the information will be provided. If for some reason access is denied, we will provide an explanation of why access has been denied.
If you are an EU Data Subject, please see the “EU Data Subject” section below for information on your rights in relation to the Personal Data we hold about you.
Scope. This section applies if you are an individual located in the European Union (“EU”) (“EU Data Subject”). For these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein and Norway and, where applicable, Switzerland.
Data Controller and Processor. LIFE acts as data processor on behalf of Clients for Personal Data that we process through the LIFE Platforms, as described above. LIFE also acts as a data controller for the Personal Data processed through third-party systems, including (but not limited to) e-commerce, ticketing, and registration systems.
Your Rights. Subject to applicable law, you have the following rights in relation to your Personal Data:
Right of access: If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data (along with certain other details). We may need to charge a reasonable fee.
Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to have it rectified or completed. If we have shared your Personal Data with others, we will tell them about the rectification where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so that you can contact them directly.
Right to erasure: You may ask us to delete or remove your Personal Data and we will do so in some circumstances, such as where we no longer need it (we may not delete your data when other interests outweigh your right to deletion). If we have shared your data with others, we will tell them about the erasure where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so that you can contact them directly.
Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of that Personal Data or object to us processing it. We will tell you before we lift any restriction on processing. If we have shared your Personal Data with others, we will tell them about the restriction where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so that you can contact them directly.
Right to data portability: You have the right to obtain your Personal Data from us that you consented to give us. We will give you your Personal Data in a structured, commonly used and machine- readable format. You may reuse it elsewhere.
Right to object: You may ask us at any time to stop processing your Personal Data, and we will do so unless we demonstrate compelling legitimate grounds for the processing.
Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your Personal Data, including profiling, that affect you, unless such processing is necessary for the performance of requested services or you provide your explicit consent to such processing.
Right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your prior consent.
Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we have handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.
You may exercise your rights by contacting us as indicated under “Contact Us” section below.
We are committed to taking reasonable efforts to secure the information that you choose to provide us, and we use a variety of security technologies and procedures to help protect against unauthorized access to or alteration, disclosure, or destruction of Personal Data. We restrict access to Personal Data to our employees, contractors and service providers (described in the “Disclosure of Information” section above) who need to know the information in order to operate, develop, or improve our services.
We retain your Personal Data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. We also retain Personal Data collected through the Platforms we process on behalf of our Clients for as long as needed to provide services to our Client and pursuant to our contract with that Client.
What Are Cookies? Cookies are pieces of data sent to your browser when you visit a website and stored on your computer’s hard drive. Cookies may store user preferences and other information. For example, cookies can store your session information for easy log-in to a website or platform, or your language or user interface customization preferences or may allow websites to record your browsing activities (for example, number of page views, number of visitors, and time spent on each page).
In their use of our services, Clients’ may enable various third-party integrations which may set additional cookies. These cookies are set and controlled by Clients for various purposes such as website usage tracking and analytics and enabling social media features. LIFE does not control the placement of such cookies. Use of these cookies is governed by Client’s own privacy and cookie policies.
Other Technologies. LIFE may use a tracking technique that employs embedded URLs to allow use of the Websites without cookies. Embedded URLs allow limited information to follow you as you navigate the Websites but are not associated with Personal Data and are not used beyond the session.
Your Choices. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please note that if you reject cookies or disable cookies, your use of certain features or functions on our Website or Platforms or service may be limited.
The Websites and Apps and Platforms are not intended for use by or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13.
Living In Freedom Experience
5729 Lebanon Road, Ste 144617
Frisco, TX 75034